EX5 Store FAQ & Shipping Details

Do I have to BE HOME to get my order?
Yes

What PAYMENT METHODS are available?
Paypal

What SECURITY is provided for my personal and credit card information
We use Paypal as one of payment models for taking orders which uses SSL Security and provides a secure processing payment gateway

What does TEMPORARILY UNAVAILABLE status next to an item mean
The store is down for maintenance

How do I CONTACT SOMEONE with my questions or comments about this Store

How do I PLACE AN ORDER
Visit EX5 store and find items you want to purchase then click add to cart, your items will be in shopping cart until you are ready to purchase

Is SALES TAX charged?
No sales tax included

Is a HANDLING FEE charged
Yes, we ship via USPS throughout the U.S.

How do I know my ORDER was SUBMITTED?
Upon submitting payment you will be re-directed to a receipt page and receive a receipt by email

How do I check on the STATUS of my ORDER?
Information coming soon please check back later

How do I CHANGE, CANCEL or TRACK my order?

HOW will my ORDER be SHIPPED?
Your order will be shipped via USPS Priority Mail service

HOW LONG will it take my order TO ARRIVE once shipped?
Delivery within 2-5 days in most cases

Can I RETURN my order?
Information coming soon please check back later

WHERE can you SHIP?
Anywhere in the United States

What are the SHIPPING CHARGES when purchasing from this Store?
Shipping charges may very based on quantity and weight

WHEN will my ORDER be SHIPPED?
Within 24 giving the process of your payment